How we handle your details.

What the enquiry form collects

Your name and email; optionally your phone number; your preferred contact method; the services you’re interested in; the city or area of the project; rough timing; an optional budget range; your message; and, if you started from a project story, which one.

We also record the page you enquired from, the referring website’s domain, any campaign tags in the link, the time of your enquiry, the version of this notice you saw, and whether you ticked the separate marketing box.

What it doesn’t collect

No street address, financial information or identity documents. File uploads are switched off. The form keeps your answers in your browser only while you fill it in and doesn’t put them in the page address.

How it’s used

To respond to your enquiry and talk about your project. News and ideas are sent only if you tick the separate, optional box.

To be completed before launch

• The legal name and contact details of the organisation responsible for your information
• Where enquiries are stored and who can access them
• How long enquiries are kept
• How to request access to, or correction of, your information
• Any analytics, CRM or other third-party services, once chosen
• Client portal accounts, documents and payments, once connected